Privacy Policy
Effective Date: May 1st, 2025
At RTEAM, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices regarding the collection and use of data through our website, mobile platforms, and communication services—including SMS messaging.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and other identifying details you provide.
Device and Usage Information: IP address, browser type, operating system, referral source, and browsing behavior on our site.
Communication Preferences: Your preferences regarding how and when you receive communications from us, including SMS messaging.
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
Providing services and support
Sending updates, confirmations, and notifications
Improving our services and website functionality
Sending promotional content (only with your consent)
Facilitating SMS/text communication (see section below)
3. SMS Notifications and Consent
By opting in through our booking form, email confirmation, or by texting “START,” you agree to receive SMS reminders and updates related to your scheduled performances. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You can opt out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at info@rteam.net
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party vendors and service providers who help us operate our website, run our events, or communicate with you, provided those parties agree to keep this information confidential.
5. Data Security
We implement reasonable and appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may:
Opt out of promotional communications at any time by following the unsubscribe instructions included in our messages or by contacting us directly.
Request access to or deletion of your personal information by emailing us at info@rteam.net
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
info@rteam.com